PRIVACY POLICY

Sterling Hospice respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [YourWebsite.com] or interact with us, including through text messaging.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, and mailing address.
SMS/Text Messaging Information: Phone number and consent status when you voluntarily opt-in to receive text messages from us.
Website Usage Data: Information collected automatically through cookies and similar technologies (such as IP address, browser type, pages visited, and time spent on our site).
Other Information: Any information you voluntarily provide when contacting us, placing an order, or signing up for communications.

2. How We Use Your Personal Information

We use the information we collect to:

Process orders and provide products and services.
Send transactional messages related to your orders.
Send marketing and promotional text messages (only if you have explicitly opted in).
Improve our website and customer experience.
Respond to your inquiries and provide customer support.
Comply with legal obligations.

3. How We Share Your Personal Information

We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

With service providers who assist us in operating our website, processing payments, fulfilling orders, or sending communications (these providers are contractually obligated to protect your information).
When required by law or to protect our legal rights.

SMS/Text Messaging Consent We value your privacy and handle SMS consent with the highest care. SMS consent is not shared with third parties or affiliates. Your phone number and consent to receive text messages are used solely by LaManna Bakery for sending order updates, promotions, and other relevant communications. You can opt out at any time by replying STOP to any text message we send.

4. Your Rights and Choices

You may opt out of marketing text messages at any time by texting “STOP”.
You may request access to, correction of, or deletion of your personal information by contacting us.
You may manage cookie preferences through your browser settings.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect data from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page.

8. Terms and Conditions

You can expect to receive messages related to your care that include appointment reminders, order alerts, account notifications etc..

Other Terms:

Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at http://www.sterlinghospice.net.
Visit https://www.sterlinghospice.net/privacy-policy for privacy policy and for Terms of Service.

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Sterling Hospice. This includes SMS messages for customer care. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.sterlinghospice.net/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

office@sterlinghospice.net

214-995-2200